Confidential Policy
Confidential Policy of US Global Startup
At US Global Startup, we understand that the information you share with us is sensitive, private, and often essential for your business growth. This Confidentiality Policy explains how we protect, manage, and respect your personal and business information whenever you use our services. By working with us, you agree to the confidentiality standards described below.
1. Our Promise to Protect Your Information
Your trust is the foundation of our service. Every detail you provide – whether for company formation, tax filings, banking assistance, or compliance – is handled with strict confidentiality.
We take deliberate steps to prevent unauthorized access, misuse, or disclosure of your data.
We never sell, trade, or share your confidential information with unrelated third parties. Any sharing only happens when the law requires it or when it is necessary to complete a service you have requested.
2. Types of Information We Handle
To offer accurate business formation and compliance services, we may collect information such as:
Personal details like your name, contact number, and email.
Business information, including entity details, formation records, and state filings.
Financial data, processed securely through trusted payment processors.
Government-related documents, such as incorporation papers, tax forms, or compliance records.
We only collect information needed to fulfill your request and maintain accurate legal documentation.
3. Why We Use Your Information
Your information is used only to deliver and improve our services. This includes activities such as forming your company, applying for EIN/ITIN, filing annual reports, and maintaining communication regarding your compliance status.
We also use your information to respond to support queries, confirm your identity, and ensure our services meet state and federal requirements.
We do not use your confidential information for marketing or promotional campaigns unless you choose to opt in.
When explaining our service process, we may refer users to the Terms & Conditions or Privacy Policy for more clarity.
4. Confidential Handling of Communication
All communication with US Global Startup, including emails and document exchanges, is kept strictly confidential. Our staff is trained to handle sensitive information with care.We use secure and encrypted channels whenever we receive or send important documents. To help protect your own information, please avoid sending confidential details over public Wi-Fi or unprotected email services.
5. Working With Trusted Third-Party Providers
US Global Startup assists with document preparation, filings, and compliance support, but all business and financial decisions remain fully your responsibility.We are not liable for:
Sometimes, we may collaborate with external service providers to complete your requested task – for example, payment gateways, registered agent services, or government filing systems.
These service partners receive only the information required to perform their assigned duty. They are bound by strict confidentiality obligations and are not permitted to use your data for advertising, analytics, or any unrelated purposes.
6. Situations Where Information May Be Disclosed Legally
Although we are firmly committed to protecting your confidentiality, the law may require disclosure in limited circumstances such as:
Responding to subpoenas, court orders, or legal investigations
Preventing fraud, identity misuse, or other harmful activities
Protecting the rights and safety of US Global Startup, our customers, or the public
Whenever legally possible, we will inform you before any such disclosure occurs.
7. How We Safeguard Your Data
To maintain a secure environment for your information, we use multiple layers of protection, such as:
Secure servers with encryption
Strict access controls for employees
Regular audits and security checks
Safe, PCI-compliant payment processing systems
Although we maintain strong security practices, no digital system is completely risk-free. We recommend using strong passwords and reporting any suspicious activity immediately.
8. How Long We Keep Your Information
Your information is stored only for the time necessary to complete your service or meet legal requirements. After that period, we either delete or securely destroy the data using approved methods.If you want us to remove your records earlier, you can request deletion. However, some documents may need to be retained due to federal and state regulations.
9. Internal Confidentiality Obligations
Every staff member, contractor, or support personnel who may access customer information is required to follow strict confidentiality guidelines. Breaching these rules can result in termination and legal consequences.
10. How You Can Protect Your Own Information
We encourage you to take part in keeping your information safe. Here are simple steps to follow:
Use strong and unique passwords for your accounts
Avoid sharing confidential details in public or unsecured environments
Confirm the authenticity of any request before sharing documents
Notify our support team immediately if something seems suspicious
Together, your caution and our secure system help maintain maximum protection.
11. Updates to This Confidentiality Policy
We encourage you to take part in keeping your information safe. Here are simple steps to follow:
As our services evolve, we may revise this policy to reflect updated legal requirements or improved security practices. Any changes will be posted on our website, and you agree to the revised version by continuing to use our services.
12. How to Contact Us
If you have questions or need clarifications about this Confidentiality Policy, you can reach us at:
Email: support@usglobalstartup.com
Address: 5900 Balcones Drive, Suite 100 Austin, TX 78731
Phone: 9500852418
Website: usglobalstartup.com
We are committed to protecting your information and ensuring your experience with US Global Startup remains secure and trustworthy.