Terms & Conditions - US Global Startup
Introduction
These Terms and Conditions govern your access to and use of the services provided by US Global Startup. By using our website and engaging with our business formation and compliance services, you acknowledge that you understand and agree to these terms. If you do not accept any part of these terms, you should immediately discontinue use of our platform and services.
The purpose of these Terms is to set clear expectations, define responsibilities, and maintain a professional, transparent relationship between you and our company. For details on how we handle user data, you can review our Privacy Policy
Definitions
For clarity throughout these Terms:
“Company,” “We,” “Us,” “Our” — Refers to US Global Startup and its associated service partners.
“User,” “You,” “Your” — Any individual, representative, or organization accessing our website or services.
“Services” — All business formation, compliance, tax-related, and support services offered by US Global Startup.
“Website” — Refers to usglobalstartup.com along with all linked sub-pages and content.
“Third Parties” — Government agencies, vendors, or external platforms involved in processing your requests.
Acceptance of Terms
By accessing our website or submitting a service request, you agree to comply with all federal and state laws related to business registration, taxation, and compliance. Your continued use of our services signifies your full acceptance of these Terms.We may update or modify these Terms periodically to reflect changes in regulations, services, or internal policies. The most recent version will always be available on our website, and continued use implies acceptance of updated terms.
User Eligibility & Responsibilities
To use our services, you must be at least 18 years old or legally qualified in your jurisdiction to enter binding agreements. If you are submitting information on behalf of a business, you must have proper authorization to act on its behalf.
You agree that all information you provide – including company details, identification, contact information, and documents – is accurate and up to date. Any misinformation may result in rejection of filings, delays, or termination of service.
We reserve the right to suspend or cancel any service request if we suspect fraudulent activity or unauthorized use. For assistance with account issues or verification, please visit our Contact Us page.
Nature of Our Services
US Global Startup provides assistance with U.S. business formation, EIN applications, registered agent services, annual compliance filings, tax support, and related documentation. We operate as a facilitation and document-preparation service – not as a legal or tax advisory firm.
All government approvals, rejections, and processing timelines are controlled exclusively by respective agencies. We are not responsible for delays caused by state departments, the IRS, or registered agent partners.
Users must review all information before submission, as applications are processed strictly based on the details provided by you. For further information on our service limitations, see our Disclaimer.
Service Limitations & User Accountability
While we make every effort to ensure accuracy and provide guidance, the responsibility for meeting federal, state, and local compliance obligations ultimately lies with the user.
We do not guarantee:
Approval of any filing or application
Issuance of an EIN or tax ID
Acceptance of documents submitted to government agencies
Avoidance of penalties or deadlines
If filings are rejected due to incorrect, incomplete, or misleading information provided by you, the user is responsible for additional fees or resubmissions.
Payments, Pricing, and Refund Terms
1. Full Payment, Accepted Methods & Pricing Changes
All services must be paid in full before processing begins. Payments can be made through the authorized digital payment methods displayed at checkout.Government fees and other third-party charges (such as state filing fees, agency charges, or fees imposed by external institutions) are separate from our service fees and may change at any time without prior notice, based on the policies of the relevant government body or third party.Our service pricing may also be updated periodically to reflect regulatory changes, added service scope, or general business updates. By placing an order, the client or white-label partner acknowledges and accepts that such pricing and fee variations may occur.
2. Payment Clearance Required Before Work Begins
Work on any service will begin only after the corresponding payment has been received and cleared into our official bank account. Submitting or initiating a payment (e.g., sending a transfer, showing a payment confirmation, or a payment being "in process") does not constitute receipt of payment for the purposes of these Terms.We reserve the right to wait until funds are confirmed as cleared in our account before allocating any resources or beginning work, regardless of the client's or white-label partner's deadline, urgency, or claimed emergency.
3. Delays in Payment Clearance (Bank Holidays, Weekends, Processing Time)
Clients and white-label partners acknowledge that payment clearance times are outside our control and depend on banking institutions, payment processors, weekends, public/bank holidays, and standard processing timelines.If a payment is initiated in advance of a deadline but is received/cleared into our account later than expected due to banking delays, weekends, holidays, or processing time on the sender's or receiving bank's side, and this results in a missed deadline, we will not be held responsible for any resulting consequences, including but not limited to:Missed filing deadlines Late fees, penalties, or interest imposed by any government authority, agency, or third party Any other loss or damage arising from the delayAny such penalty, fee, or loss shall be the sole responsibility of the client or white-label partner. Work will begin only once payment is confirmed as cleared on our end, irrespective of when it was initiated.
4. Accuracy of Client-Provided Financial Documents
Where a client or white-label partner is responsible for providing their own accounting records, financial statements, or supporting documents - including but not limited to balance sheets, profit & loss statements, or any other financial or tax-related documents - whether prepared by the client themselves or by any third party engaged by them, the client is solely responsible for ensuring the accuracy, completeness, and correctness of such documents before submission to us.We rely on the information and documents provided by the client in good faith and are not responsible for verifying the underlying accuracy of client-prepared or client-sourced financial data. If any such document is found to be incorrect, incomplete, or misleading, and this results in incorrect filings, tax liability, penalties, interest, or any other loss, the client or white-label partner shall bear full responsibility for such penalty, tax liability, or loss. We will not be held liable in any such case.
5. Late Submission of Documents by Client
If a client or white-label partner completes payment on time but provides the required documents or information late (including, without limitation, submission shortly before a filing deadline, such as within 5 days of the due date), and this results in a missed deadline, filing delay, or associated penalty, we will not be held responsible for such delay or penalty.In such cases, any penalty, late fee, or other consequence arising from the delayed submission of documents shall be borne entirely by the client or white-label partner.
6. General
By engaging our services, the client or white-label partner acknowledges and agrees to the above conditions regarding payment clearance timelines, banking delays, and their own responsibility for the accuracy and timely submission of documentation. These terms apply regardless of the urgency, deadline, or emergency nature of the request.
Refund Policy:
Refunds are limited and provided only in cases where an error by US Global Startup prevents us from completing a requested service. Once work has begun or documents have been submitted, refunds cannot be issued. Refund requests made before processing may qualify for partial reimbursement after deducting administrative costs. For full details, visit our Refund Policy.
Initiating chargebacks without contacting us first may result in service termination or legal action.
Privacy & Data Handling
Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data. By using our services, you consent to our data collection and processing practices.
We do not sell your information to advertisers. Data may only be shared when:
Required by law
Necessary for filing documents with government agencies
Needed to provide the services you requested
Maintaining the confidentiality of your login credentials and account activity is your responsibility.
Intellectual Property Notice
All website content – including branding, text, graphics, software, layout, and digital assets – is the exclusive intellectual property of US Global Startup. You may use our content for personal reference only.
Reproduction, modification, or distribution of our material for commercial purposes requires written consent from the company. For additional details about how we handle confidential information, see our Confidential Policy.
Third-Party Links & External Websites
Our website may contain links to external resources, government portals, or service partners. These links are provided for your convenience only. We do not control or endorse third-party content, policies, or practices.Your use of third-party websites is at your own discretion and subject to their respective policies.
Types of Information We Handle
To offer accurate business formation and compliance services, we may collect information such as:
Disclaimer & Limitation of Liability
While we strive for accuracy, all information on our website is provided on an “as-is” basis without warranties. We are not responsible for:
Losses resulting from delays by government agencies
Penalties due to user errors or late filings
Incorrect or incomplete data submitted by the user
Business losses, missed opportunities, or tax implications
Our liability is strictly limited to the amount paid for the specific service in question. Under no circumstances shall we be liable for indirect or consequential damages.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Florida, USA. Any disputes must first be resolved through good-faith negotiation. If unresolved, the matter will be settled through binding arbitration in Florida.Users waive the right to participate in class-action lawsuits or joint claims against US Global Startup.
Changes to These Terms
We reserve the right to modify, update, or replace any section of these Terms at any time. Changes will be effective immediately upon publication on our website.
Contact Information
If you have questions or need clarification regarding these Terms, you may contact us through our Contact Us page.
Email: support@usglobalstartup.com
Address: 7901 4th St STE 300 Saint Petersburg, Florida 33702
Phone: +91 9500852418, +1 (786) 887-2629
Website: usglobalstartup.com
By continuing to use the services of US Global Startup, you confirm that you have read, understood, and agreed to these Terms and Conditions.